Deliveries

Premium 2-Man Room of Choice Delivery Service for flatpacked and rigid kitchens:

• UK Mainland only – 3 working days.
• The 2-man premium service is currently not available in NI, ROI, Islands or Highlands.

If you’ve requested a Saturday delivery your kitchen will be delivered on that selected date.

Kitchen furniture component orders:

• UK Mainland only – next working day
• NI – 3-5 working days
• ROI – 4-6 working days

We do deliver to other regions / offshore postcodes for further information please contact customer services at customerservices@kitchenkit.co.uk or call (0) 333 0348 579.

To ensure bulkier, heavier items are delivered with the same care with which we manufacture our kitchens we offer a Premium 2 Man Room of choice delivery service which is chargeable up to a maximum cost of £150 (UK Mainland only).

The 2-man premium service is currently only available in UK Mainland.

Saturday delivery will cost an additional £12.50.

(Available for two-man premium orders only to UK mainland).

Worktop deliveries are free of charge to UK mainland.

Appliance deliveries are free of charge to NI / ROI and UK mainland.

Offshore postcodes will incur additional costs for worktops and appliances.

All kitchen furniture component orders will incur the following Regional Surcharges:

• Grampian & Highlands: £55.00
• Northern Ireland: £55.00
• Republic of Ireland: £85.00

We do deliver to other regions / offshore postcodes for further information please contact customer services at customerservices@kitchenkit.co.uk or call (0) 333 666 5999

In some circumstances your delivery may be split.  This can happen when the order includes long items such as profiles, plinths, larder end panels etc.  If you are continuing to experience split deliveries, please contact customer services customerservices@kitchenkit.co.uk or call (0) 333 666 5999.

• Upon delivery it is your responsibility to check the goods, any alleged defect, shortage, fault, or error must be reported within 5 working days, and before the products are used or fitted.
• In the unlikely event of any goods which show sign of Transit Damage, please sign for the delivery as “Damaged” and report to customer services at customerservices@kitchenkit.co.uk within 5 working days.

If you wish to return any goods to us, you must email customer services at customerservices@kitchenkit.co.uk

If return is approved, we will send you a return’s note, please be advised that the cost of returning any product will be your responsibility.  Only goods which have been approved for return to us, goods which are returned without pre-approval will not be credited and may be disposed of.

Cancellation of a rigid made to order kitchen already in production is not permitted.  However, amendments to made to order rigid kitchens can be made if production has not commenced.  Any amendments to a made to order rigid kitchen will be subject to an administration fee, 25% of the order value (minimum charge £25)

Most of our kitchen units are despatched to you in One Box, however we have a few exceptions. The below list shows which units are supplied in more than one package.