Deliveries

General Information

We deliver anywhere in the UK/ROI. We can deliver to your business address, direct to a site address, and we also offer delivery direct to your customers home address.

Flat-packed orders are despatched in two working days, Rigid orders despatched in 10 working days.

Delivery times may vary depending on delivery address, for delivery times outside of the below areas, please contact customer service.

Flatpacked Deliveries

  • Mainland exc Highlands – 2 Days
  • NI – 3 days
  • ROI – 4 days

Rigid Deliveries

  • Mainland exc Highlands – 2 Days
  • NI – 3 days
  • ROI – 4 days

2-Man Delivery Option

We offer a 2-man delivery option on all Rigid Kitchens – this comes at an additional cost. Please contact customer service for more details.

Transit Damage

In the unlikely event of any goods which show any sign of Transit Damage, please sign for the delivery as “DAMAGED” and report to customerservice@kitchenkit.co.uk within 5 working days.

Upon delivery it is your responsibility to check the goods, any alleged defect, shortage, fault or error must be reported within 5 working days, and before the products are used or fitted.

Returns

In some circumstances your delivery may be split. This can happen when the order includes long items such as profiles, plinths, larder end panels etc. If you are continuing to experience split deliveries please contact customerservices@kitchenkit.co.uk

Delivery Charges

If you wish to return any goods to us you must email Customer Service, if return is approved we will send you a returns note, please be advised that the cost of returning any product will your responsibility. Only goods which have been approved for return may be returned to us, goods which are returned without pre-approval will not be credited, and may be disposed of.

Flat-Packed Delivery Charges

Delivery charge for a flat-packed kitchen is 15% of the Order Value.

The minimum delivery charge on a flat-packed kitchen is £30  (Kitchen Value up to £200)

The maximum delivery charge on a flat-packed kitchen is £150 (Kitchen Value is £1,000+)

 

Rigid Delivery Charges

Delivery charge for a rigid kitchen is 20% of the Order Value.

The minimum delivery charge on a rigid kitchen is £50  (Kitchen Value up t0 £250)

The maximum delivery charge on a rigid kitchen is £250 (Kitchen Value is £1,250+)

Where rigid items are added to a flat-packed order the min charge of £50 will apply where the value of those rigid items is less that £250, otherwise the above rules apply.

Please note that all rigid deliveries to Northern Ireland will incur an additional surcharge of £75, Republic or Ireland an additional £150, Isle of Man additional £150, Isle of Wight & Channel Islands additional £250 and Highlands and Islands additional £200.

Support

Downloadable Resources

Product Information Guides and Instructions for Kitchen Kit Installation

Terms and Conditions

Terms and conditions for using KitchenKit.co.uk and its associated products.

Installation Videos

New to Kitchen Kit? Learn how to install and enhance the Kitchen Kit range by following these instructional videos.

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